Advocate (Dr.) Prashant Mali's Blog

W hatsapp is an instant text messaging application, as of October 2020 it is used by more than 2 billion users in more than 180 countries. Its use has become so prevalent that it has become a primary mode of communication for many individuals. Many parties now use Whatsapp even for business purposes, such as communicating with clients, sending documents or even negotiating contracts. As a cyber lawyer, one of the questions I get asked frequently is whether Whatsapp messages can be adduced as evidence in court.  Some clients think that because of its “informal” nature, Whatsapp messages would not be admissible as evidence. However, this assumption is inaccurate since there have been many instances where the Indian Courts have allowed Whatsapp messages to be adduced as evidence.   In January 2021, the Punjab and Haryana High Court had observed that WhatsApp messages will have no evidentiary value unless they are certified as per Section 65B of  the Indian Evidence Act (Rake...

The National Consumer Disputes Redressal Commission (NCDRC) has passed an important ruling in which it states that if hackers fraudulently withdraw money from a person’s bank account, the bank, would be responsible for the loss, not the customer. The Commission blamed the bank for a mistake within their system while passing the judgment in one of the case in which the victim alleged that the money was withdrawn from her account by a hacker. The victim believed that the hacking was done due to a mistake in the bank’s electronic banking system. It was observed by the commission that the bank could not present any such evidence, which showed that the credit card of the victim was stolen after which the commission ordered the bank to compensate the victim. In one of the other cases, Jesna Jose, the complainant who lives abroad, will also receive around Rs 80,000 in interest and compensation. Jose had submitted the complaint before the district consumer forum in 2009. She said she procured...